Guests receive a refund if cancellations – whether full, partial, or rescheduling – are made at least 3 weeks prior to the reservation check-in. Late cancellations will result in the forfieture of the deposit.
Camping
Guests receive a refund if cancellationGuests receive a refund if cancellations – whether full, partial, or rescheduling – are made at least 2 weeks prior to the reservation check-in. Late cancellations will result in the forfieture of the deposit.
River Trip
Guests receive a refund if cancellations – whether full, partial, or rescheduling – are made at least 1 week prior to the reservation check-in. Late cancellations will result in the forfieture of the deposit.
River Trip Inclement Weather Policy
River trips can go out rain or shine. Indian Head Canoes will only close down if the river is considered too high to safely ride by the National Park Service guidelines.
We understand that you may want to postpone your river trip in the event of rain. Rain day policies are declared on the morning of your river trip based on the actual weather at Indian Head Canoes. We do not declare in advance with a weather forecast.
If rain day policies are in effect, guests can postpone or cancel at least 1 or more hours before the start of the river trip and receive a raincheck for that day’s river activity. Rainchecks will be good for 1 year from the date of issue.
Trips canceled less than 1 hour before the scheduled river trip or do not show up, regardless of weather, will forfeit the deposit and will not receive a raincheck.
