Cancellation Policy for Cabins / Camping including River Trip
Guests receive a refund if cancellations (in full or in part) are notified 14 days or more prior to reservation check-in time
Late cancellations will forfeit the deposit.
Cancellation Policy for River Trip reservations only
Guests receive a refund if cancellations (in full or in part) are notified 7 days or more prior to reservation check-in time
Late cancellations will forfeit the deposit.
River Trip Inclement Weather Policy
River trips can go out rain or shine. Indian Head Canoes will only close down if the river is considered too high to safely ride in accordance with the National Park Service guidelines.
However, we understand that you may want to postpone your river trip in the event of rain. Rain day policies are declared on the morning of your river trip based on the actual weather at Indian Head Canoes. We do not declare in advance with a weather forecast.
If rain day policies are in effect, guests can postpone or cancel at least 1 or more hours prior to the start of the river trip to receive a raincheck for that day’s river activity. Rainchecks will be good for 1 year from the date of issue.
Trips canceled less than 1 hour prior to the scheduled river trip, or do not show up, regardless of weather, will forfeit the deposit and will not receive a raincheck.
